Equipment

The Ability To Communicate Anywhere and Anytime is the Key To Smart Communications. Regardless of your location or device, Desktop, DECT, softphone or mobile device – in the office, at home or on the go, Smarttel gives you the freedom to choose how and where you communicate.

Your telephone system is the key component for  your business communications, the  ability to communicate with your customers in a flexible manner is crucial in todays business demands.  Determining the  telephone equipment required for your business  is a decision that you will need to be serious about. Purchasing the wrong communication system can be costly in many ways. We at Smarttel Communications will make certain you get the right system for your business. Our goal is to have 100% customer satisfaction. We are your Smart Communication Experts.

BUSINESS TELEPHONE SYSTEMS (PBX)

VOIP PHONE SYSTEMS

Panasonic KX-NS700

The Panasonic KX-NS700 Business Communications Server  is designed to deliver simplified and improved communications, lower costs, increased productivity and is adaptable to your business requirements. Designed specifically for small or medium-sized businesses, without needing a huge budget, the KX-NS700 unified communications solution is a small system with the ability to manage big future growth.Easy to install and maintain, it’s a cost-effective legacy and IP communication system for companies with up to 250 users in a single site that can be flexibly configured and expanded, making it the ideal alternative to cloud-based solutions.

Allworx VOIP System

Unlike many VOIP systems, Allworx VOIP business systems gives you the luxury of choice in telephone technology,  support for both analog and VoIP phones — in any combination. That means you can adapt new technology all at once, or build up gradually. Either way, you have entered into the world of effortless communication.

How do you decide whether to stay with analog or switch to VoIP? Smarttel can help you determine which phone is right for you.

* User features:
* Full PBX & Key System
* Presence Management
* Multi-site Integration
* Unified Messaging
* Voice Over Internet

Cloud Based PBX SOLUTION

Panasonic KX UT Series

Fast, Flexible and  Full Featured.

The cloud PBX solution that businesses love!   Get rid of the bulky equipment, time consuming upgrades, and expensive maintenance that come with on-premise phone systems. With our solution you always have access to your communication system. Use your desk phone, smartphone or tablet to access your phone system.
Management of the system is not complex, no hardware to install or maintain, and no technical expertise required. You will have the flexability to make changes without calling a technician and scheduling an appointment. However,  Smarttel is here to support you if required.

Our system is  flexibilty, make calls from just about anywhere using your smartphone, tablet, or PC.

You can experience all the high-end features that Cloud PBX offers without been concerned about system upgrades as this is all done for you.
The added bonus of Cloud PBX? You can enjoy all the benefits all the time. Connect anywhere with internet access. Work from home, your hotel room, or even the beach and still take advantage of all the features you utilize while sitting at your desk.

Cloud Based PBX Solution empowers companies to break free from vendor lock-in, providing them with the freedom to choose from preferred IP phone and VoIP gateway manufactures while simultaneously allowing businesses to select their provider of choice to best suit their business objectives. Furthermore, helping businesses achieve their goals by coming complete with a full Unified Communications feature set which in turn helps boost productivity, drive collaboration and improve customer experiences. We at Smarttel Communications work with our clients and provide the best suited advice to suite your business operations.

Snom

Snom phones address office users that require excellent audio and a large number of programmable PBX-style keys. It combines a state-of-the-art hardware with the proven  SIP software.  All in all, snom phones raise the bar for VoIP phones in their class both in terms of voice quality, available features and day-to-day usability.

Polycom

The Polycom SoundPoint IP Series is an enterprise-grade family of IP desktop phones designed to make voice communications effective and productive.  The SoundPoint IP family features the most comprehensive, best-sounding, most interoperable, high-quality IP phone solutions for businesses and enterprises of all sizes.

VOICE MAIL SYSTEMS

Panasonic TVA Series

TVA systems offer more than voice mail and auto-attendant service. With features such as e-mail integration and bilingual capability they can be customized to meet your specific needs. You can even visually manage your voice mail with VM Assistant and monitor incoming calls with live call screening.

Zultys

Zultys “all in one” system combines robust voicemail systems with voice calling, presence, instant messaging, faxing and more into a single appliance solution that lets you tailor your phone system to meet your requirements and connect all your employees into a single collaborative system to reduce costs and expand opportunities.

Allworx

The Allworx voice mail is integrated into the VoIP phone system. Every extension has its own voice mailbox with customizable greetings, voice mail to e-mail capabilities, visual prompts, and you can even forward e-mails to your smart phone!

Switchvox

You can access Switchvox Voicemail from the Switchvox web suite’s Mailbox, from your desk phone, from an external phone, or from your favorite email client. Also, it’s easy to set up your greetings from the web suite, on the phone, or using Switchvox Mobile.

CALL CENTERS & CALL ACCOUNTING

Call Accounting

PanaLog Call Management Software is specifically designed for all Panasonic® Digital & Hybrid Telephone Systems. PanaLog provides all users with a cost effective call management solution and an extremely powerful program. Analyze all call activity, generate reports, search calls by desired criteria, or generate graphs with easy point and click menu options.

Poltys CCPro

CCPro provides agent call control, instant messaging and a customer information repository. Reporting is real-time and customer information pop-ups are built in. CCAccounting provides call costs and billing reports, call logging, as well as system and extension reports.

CommSoft CMS

This is a comprehensive Call Accounting portfolio that includes but is not limited to:

  • Automatic Call Distribution (ACD) Reporting
  • Inbound & Outbound Call Center functionality
  • CTI integrations to most CRMs
  • Voice Recording products that far exceed the competition
  • Billing products that are simple to use and give businesses more control.
Network ACD

Network ACD applications enhance multi-site contact centers enabling them to work together as on integrated call routing system. Network ACD enables contact centers to distribute agents over the network and route calls to available agents on any CIX system on the network.

BUSINESS TELEPHONE ACCESSORIES

Conferencing

OmniSound® technology is embedded in all Konftel models and offers you the benefit of enjoying superior sound and crystal clear teleconferences every time. Konftel’s conference phones offer a wide range of applications and connectivity options. Konftel’s broad range of conference phones offers solutions for every situation.

We also sell Conference Bridges &  do hosted conferencing set ups as well.

Hands Free

Find the features and benefits of your desk phone anywhere in the building, or outside for that matter. Multiple cell antennas support a greater range of distance so you can always stay connected. Multi-system registration allows you to roam across up to 4 different phone systems with one handset for maximum flexibility.  There are even ruggedized versions of these cordless handsets, one perfect for every application.

Bluetooth

The Panasonic  bluetooth module gives you the ability to talk hands-free with DT300 / NT300 series IP telephones and using a bluetooth compatible headset. The module connects as add-on module behind LCD display and allows you to use your favorite bluetooth compatible headset or earpiece.

Headsets

Enjoy hands free comfort when making calls on your desk or cordless phone! Experience the freedom and comfort of one of our many Jabra product offerings with exceptional sound quality and technology that rises above the rest! Sound quality is enhanced with a noise canceling or noise blackout microphones that provide optimal voice clarity. There are a number of different wearing styles for a comfortable fit and all-day comfort.

Cordless

We sell several versions of cordless headsets from Jabra.  There are over-ear and over head styles.  There are options that only connect to your desk phone, connect to your desk & cell, connect to your desk & soft phones and even some that connect to your desk phone, cell phone & soft phone!  The optional lifter paired with these headsets enables you to answer calls even when you are away from your desk!